TikTok Shop account health checker for your Account Health Rating (AHR)
Enter your Account Health Rating to see your zone, the next restriction and how fast completed orders earn points back on TikTok's July 2026 system.
- Your Green, Orange or Red zone and the next milestone below you
- Restrictions, durations and withdrawal freezes at 150, 100, 50 and 0
- A recovery plan: weeks to 200 at your order volume, and when a deduction expires
- Zone and scoreGreen, Orange or Red
- Next milestoneand what it restricts
- Weeks to recoverat your order volume
- Deduction expirythe 180-day date
- Prevention8 violation categories
Check your Account Health Rating
Enter your rating from Seller Center's Health Center and your weekly completed orders.
Rules checked 3 Nov 2026Against TikTok Shop's Account Health Rating requirements, updated 2 November 2026.See the sources
Your shop
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Rating slipping? Get a free TikTok Shop audit
Every milestone and what it restricts
When your rating falls to a milestone, TikTok applies its restrictions from that day. Passing the milestone quiz can shorten them.
What this means for your shop
Recovery planner
Completed orders earn 4 points per 200, up to 20 points a week. The plan assumes no new deductions, keeps leftover orders for the next week, and drops points 180 days after they were earned.
Weeks to each target
At your order volume, with your deduction coming back on its 180-day date.
Your rating over the next year
Projected from orders alone. Quiz points and successful appeals would lift it sooner; a new violation would pull it down.
- Your projected rating
- Green from 200
- Next milestone below you
When your deduction comes back
A deduction returns to your rating 180 days after the day it was made.
Faster than orders: quizzes and appeals
TikTok does not publish how many points a quiz earns, so the planner leaves them out. Each one can only help.
- QuizPolicy quiz: earn points back
Passing the policy quiz tied to a violation earns points. Find it next to the violation record in Seller Center's Health Center. TikTok: Account Health Rating
- QuizMilestone quiz: shorten a restriction
After you fall to a milestone, passing the milestone quiz can shorten its restriction period, depending on the enforcement.
- AppealAppeal a violation you didn't commit
Appeal through the Appeals section of TikTok's Seller Enforcement Policy, from the violation record. Points restored by a successful appeal or correction don't expire after 180 days.
- FirstFix the cause before anything else
Points earned while the same problem keeps happening are lost again. Repeat violations count against you harder: TikTok bases deductions on severity and frequency.
The 8 violation categories, and how to stay clear of them
These are the areas TikTok deducts points for. Deductions depend on severity and frequency; TikTok publishes no point value for any of them.
- ProductsProduct compliance: prohibited and restricted products
Check every product against TikTok's prohibited and restricted lists before listing, and get category approval where it is needed.
- SafetyProduct safety: recalls and safety issues
Watch recall notices for what you sell, keep safety certificates and warnings on file and on the listing, and pull a recalled product the same day.
- ListingsListing quality: wrong category, missing details
Choose the most specific category and fill every required attribute. Run new listings through the TikTok Shop listing checker.
- IPIntellectual property: trademarks, copyright, counterfeits
Sell only genuine products, keep brand authorization letters for brands you don't own, and use only images and video you have the rights to.
- TradingFair trading: fake orders and suspicious transactions
Never place or pay for orders on your own shop, and don't run offers that move buyers off TikTok Shop.
- OrdersFulfillment and after-sale: late dispatch and more
Set a handling time you can always meet, keep stock levels true, and handle returns and refund requests inside TikTok's deadlines.
- AccountAccount management: onboarding, finance, dormancy
Keep business, tax and bank details current, answer verification requests quickly, and don't leave the shop dormant.
- ReviewsCustomer reviews: manipulation and negative reviews
Never offer rewards for reviews or ask buyers to change one. Fix what negative reviews point at: sizing, quality or what's in the box.
How the Account Health Rating works
Every US shop starts at 200 points on a 0 to 1,000 scale, counted over a rolling 180 days. Violations take points away; completed orders and policy quizzes add them back.
- Zones
- Green ≥ 200 · Orange 51–199 · Red ≤ 50
- Milestones at 150, 100, 50 and 0 bring restrictions of 7, 14 and 28 days, then possible deactivation.
- Earned from orders
- 4 × (orders ÷ 200), max 20 a week
- 400 completed orders a week earn 8 points. From 1,000 orders a week you hit the 20-point cap.
- Weeks to a target
- Points needed ÷ points a week
- From 135 to 200 at 8 a week: 65 ÷ 8 = 8.1, so 9 weeks, if nothing else changes.
- Deduction expiry
- Deduction date + 180 days
- 30 points lost on 20 Aug 2026 come back on 16 Feb 2027. Earned points drop off after 180 days too.
Account Health Rating vs Shop Performance Score
TikTok tracks two different scores. Only the Account Health Rating can restrict your shop.
| Account Health Rating | Shop Performance Score | |
|---|---|---|
| Scale | 0 to 1,000 | 0 to 5 |
| Time window | Rolling 180 days | Last 90 days |
| Measures | Policy compliance | Satisfaction, fulfillment, service |
| A low score | Restrictions at 150, 100, 50, 0 | No enforcement on its own |
| A high score | No restrictions | Unlocks more rewards |
What changed in July 2026
Many guides and checkers still describe the old system.
- Violation Points are gone in the US. TikTok Shop replaced them with the Account Health Rating in July 2026. Old thresholds and point counts no longer apply.
- No published point values. TikTok says deductions depend on severity and frequency. Treat any fixed figure per violation as a guess. TikTok: Account Health Rating
- The rating moves both ways. Completed orders and quizzes earn points back, and every point, earned or lost, resets after 180 days.
Where the numbers come from
Every rule comes from TikTok Shop's own US requirements page, checked on 3 November 2026; anything unpublished is left out or marked.
- TikTokScale, zones, milestones, earning points, 180-day reset, categories, quizzes, appeals
Account Health Rating (AHR) Requirements (updated 2 November 2026)
- TikTokShop Performance Score: 0 to 5 over 90 days, no enforcement
Described on the same Account Health Rating page.
- ReportedJuly 2026 switch from Violation Points
Reported by trade press such as PPC Land. TikTok's requirements page doesn't give the date.
- EstimateHow the planner counts weeks
TikTok doesn't say how extra orders are handled, so the planner carries leftovers under 200 into the next week and drops orders above the 20-point cap. Quiz points are left out: TikTok publishes no values.
TikTok Shop account health, answered
The questions sellers ask most about the Account Health Rating, on TikTok's US requirements page as updated 2 November 2026.
Reviewed by Uzair, founder of Hawk Notch FULL NAME: CONFIRMUpdated
What is TikTok Shop's Account Health Rating?
Short answerA score from 0 to 1,000 that measures how well a shop follows TikTok Shop's policies over a rolling 180 days. Every shop starts at 200, loses points for violations and earns points back from completed orders and policy quizzes.
You find it in Seller Center's Health Center, with your violation records and the policies you break most often.
What happens when my Account Health Rating reaches 150, 100, 50 or 0?
Short answerAt 150 you can't create new listings or join mega campaigns for 7 days; at 100 the same for 14 days. At 50 it lasts 28 days and withdrawals stop for 30 days. At 0 the account may be permanently deactivated, withdrawals stop for 90 days and the shop may be placed in a Deferred Settlement Period.
Passing the milestone quiz TikTok offers can shorten these restrictions.
How many points does a TikTok Shop violation cost?
Short answerTikTok does not publish point values. Its requirements page says deductions depend on the severity and frequency of the violation, so any fixed figure you see, such as "20 to 30 points", is a third-party guess.
This checker never invents a value: enter the points you actually lost, from your Health Center, to see when they come back.
How do I raise my TikTok Shop Account Health Rating?
Short answerCompleted orders earn 4 points per 200, up to 20 points a week. Passing the policy quiz tied to a violation earns points too, and a successful appeal restores the points you lost.
Samples, returns, refunds, cancellations and defective orders don't count toward the 200. Fix the cause of each violation first, or new deductions will cancel what you earn.
How long do violations stay on my Account Health Rating?
Short answer180 days. A deduction comes back 180 days after the day it was made. Points earned from orders and quizzes also drop off after 180 days, which is why the rating is a rolling score.
Points restored by a successful appeal or correction are not subject to the 180-day reset.
What is the difference between Account Health Rating and Shop Performance Score?
Short answerThe Account Health Rating (0 to 1,000, 180 days) measures policy compliance, and a low rating triggers restrictions. The Shop Performance Score (0 to 5, 90 days) measures product satisfaction, fulfillment and customer service; a high score unlocks rewards and a low one triggers no enforcement on its own.
Did the Account Health Rating replace Violation Points?
Short answerYes. TikTok Shop moved US sellers from Violation Points to the Account Health Rating in July 2026. Instead of counting points against you, the rating starts at 200 and moves both ways.
Guides written before July 2026, including some that still rank well, describe the old Violation Points thresholds. They no longer apply in the US.
What do the Green, Orange and Red zones mean?
Short answerGreen is 200 or more: a healthy shop. Orange is 51 to 199: at risk of, or already under, milestone restrictions. Red is 50 or fewer: at risk of deactivation.
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